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The return of trust after the financial crisis in Iceland: A new book
How can institutions rebuild their relationships with communities in fractured Western societies?
The broad theme of how
institutions in the small, close-knit Icelandic society have gone about trying
to recapture other institutions' and the public's trust is addressed in a recently published book called The Return of Trust?: Institutions and the Public after the Icelandic Financial Crisis.
The editors of the books were dr. Throstur Olaf Sigurjonsson at Reykjavik University and Copenhagen Business School, dr. Murray Bryant at Ivey and dr. David Schwarzkopf at Bentley University. The book is published by Emeralds.
Tackling skepticism
Trust is the
fundamental facilitator between actors in society, yet the past decade has seen
the public openly question through demonstrations and elections whether
business and political institutions deserve the trust society has placed in
them—or whether the common person has been abandoned in favor of organisations
and systems that are ‘too big to fail'.
The tenth anniversary of the crisis that shook financial markets in the early years of this century provides a chance to reflect on institutions' efforts to regain the trust lost in that debacle. It is particularly instructive to examine the steps that financial and governmental institutions have taken in one of the hardest-hit economies, Iceland. Those who witnessed the crisis and its aftermath know the wrenching effects it had on society, underscored by skepticism toward political and economic institutions.
Lessons from Iceland
As the crisis spread almost worldwide, so too did the public's disenchantment. Since Iceland was one of the first societies affected, it has had the most time to work on and chart its recovery. Insights from these studies expand our understanding of how institutions try to rebuild their relationships with communities in the face of political and economic change in fractured Western societies.
Two of the three editors, Throstur Olaf Sigurjonsson and Murray Bryant, with president of Iceland, Dr. Guðni Th. Jóhannesson, who wrote one of the chapters of the book.