Q&A regarding Covid and Reykjavik University

Teaching

  • Should I were masks at RU?
    Everyone should wear protection masks in all hallways, restrooms and open areas, outside infection prevention zones and everywhere where 2 m social distancing can not be obtained. Students are not obliged to wear masks in classrooms in the study areas where the 2 m rule can be obtained. Teachers are not obliged to wear masks if they can keep at least a two-meter distance from students.

  • How is the teaching organized with the current limitations on gatherings?
    It is a primary goal for Reykjavik University that the ongoing Covid epidemic should have as little effect on teaching, studying and services at RU as possible. At the same time, the University will abide by all directives from Icelandic Health Authorities.

    Traditional timetables will be the foundation of how teaching is organized at RU this autumn. While limitations on gatherings are in effect, not all students can attend classes at the same time. Information on when to attend is available on Canvas.

    All lectures will be either live-streamed or recorded and made available online.

    To make up for the access limitations, additional practical sessions, discussion sessions, etc., will in many cases be added to the timetable.

    When lectures are live-streamed, those students who don't attend should follow the lecture online. When lectures are recorded and shared online, the lecture slots will possibly be used for practical sessions, discussions, etc.

    The exact organization of teaching will vary between courses.
  • Which classes are taught at RU?
    It differs between courses which classes will be taught at RU, but digital methods are used for traditional dissemination, such as lectures, which are streamed or recorded. Emphasis is put on students being able to attend practical and discussion sessions at RU. Information on which courses to attend, and when, is available for individual courses on Canvas.
  • Which classes are only online?
    All lectures are streamed or recorded. It differs between courses which classes are taught on campus and which are only available online. Emphasis is put on students being able to attend part of their studies on campus.
  • Can I watch lectures after they are delivered?
    Lectures which have been recorded can be watched online after they are delivered, but not those lectures which are only streamed.
  • How do I know where to attend class?
    Information on when and where to attend class is available for individual courses in Canvas.
  • Where do I get further information about teaching in individual courses?
    If anything is unclear, send an email to the course's teacher or to your department's office. If the matter is not specifically related to one course, you can ask at the Service Desk in the Sun.
  • Will there be exams this autumn term?
    RU aims for the school year to be as much in accordance with plan as possible. The exam period will be according to schedule. Limitations on gatherings then in effect will very likely influence how the exams will be conducted.
  • Will students be offered to receive "passed" instead of a grade for this term?
    No, there will be exams at the end of this term, according to schedule.
  • How will the upcoming three-week courses be taught?
    If the current restrictions will be in effect when the three-week courses start, the organization of teaching will be similar to what it is now.
  • Will there be a Dean's list this semester?
    Yes, but the exact arrangements have not been decided.
  • Will there be a graduation ceremony after this semester?
    Yes, there will be a graduation in February, but the exact arrangements will be decided upon later. They will depend on restrictions on gatherings in force at that time.

Campus & the infection prevention zones

  • Should I stay at home or come to the University to study?
    The authorities now strongly recommend that those who can, study and work from home, for the next two weeks. The aim is to gain control over this third wave of the pandemic, but the number of confirmed cases seems to have been growing exponentially. Even so, special rules for schools, including universities, have the purpose of allowing some teaching and learning to be maintained onsite. RU facilities will therefore remain open for students and teaching will continue onsite in some courses, for those students who choose to attend.
  • Should I were masks at RU?
    Everyone should wear protection masks in all hallways, restrooms and open areas, outside infection prevention zones and everywhere where 2 m social distancing can not be obtained. Students are not obliged to wear masks in classrooms in the study areas where the 2 m rule can be obtained. Teachers are not obliged to wear masks if they can keep at least a two-meter distance from students.
  • Can I come to the University to study?
    Yes, there are study areas available for students, including study areas designated for masters students. Study areas at the library no longer need to be booked.

    • On weekdays the building is open 8 am to 6 pm and to 10 pm with an access card. 
    • On weekends the building is open 9 am to 5 pm and to 10 pm with an access card.

    With consideration to the rules on social distancing, traffic within the building has been made one-way (see map). Signs have been put up to direct traffic in accordance with the new rules. Students are asked to help in making sure that the traffic can run smoothly. 
  • How do I know where to go?
    See map of the RU building. Signs have also been put up to direct traffic in accordance with the new rules. 
  • Are the classrooms disinfected?
    Yes, the classrooms are disinfected regularly, in accordance with directions from Icelandic Health Care Authorities. To assist with the disinfection students are asked to disinfect their chairs and tables at the end of each class. Disinfectant and paper towels are available at every table. Teachers are also asked to disinfect their workstations at the end of each class. 
  • Is the campus disinfected regularly?
    Yes, cleaning and disinfection have been increased considerably. All campus is cleaned and disinfected once a day and contact surfaces, such as doorknobs, elevator buttons and such are disinfected many times a day.

Services

  • Where can I enjoy my lunch?
    Students are now allowed to enjoy food in classrooms. 
  • Is the library open?
    Yes,  the library is now open at the same time as the RU building.
  • Is IT Service open?
    Yes, students can request help at the Help Desk in The Sun or send an email to help@ru.is .
  • Is Study Counselling open?
    Yes. Appointments are booked on Karaconnect  
  • Is the Psychology Service open?
    Yes. Students who would like to use the Psychology Service can send an email to salfraedithjonusta@ru.is
  • Is the canteen Malid open?
    No, the canteen is closed for now.
  • Can I go to the World Class gym?
    No, the World Class gym is closed.
  • Is the cafe Kaffitar open?
    No, Kaffitar is closed.
  • Is the grocery store Háskólabúðin open?
    Yes, the grocery store is open.
  • Is Bragginn restaurant open?
    Yes, Bragginn restaurant is open.
  • Can get a discount on tuition fees?
    It is a primary goal for Reykjavik University that the ongoing Covid epidemic should have as little effect as possible and to deliver as much service as possible depending on limitations on gatherings at any given time. The tuition fees will, therefore, not be changed.

Prevention of infection

  • For how long will the current limitations on gatherings be in effect?
    The current rules apply until the 19th of October.
  • Should students wear masks at campus?
    Everyone should wear protection masks in all hallways, restrooms and open areas, outside infection prevention zones and everywhere where 2 m social distancing can not be obtained. Students are not obliged to wear masks in classrooms in the study areas where the 2 m rule can be obtained. Teachers are not obliged to wear masks if they can keep at least a two-meter distance from students. Everyone is free to wear a mask as their correct usage lowers the risk of infection. 
  • Can I get face masks at RU?
    The correct types of face masks worn correctly reduce the risk of infection. Masks are available for a minimal fee at the service desk.
  • What does the two-meter rule mean?
    The two-meter rule states that students and staff should keep at least a two meter distance from other people at the University. 
  • Where does the two-meter rule apply?
    The two-meter rule applies everywhere in the University: in lecture halls, practical classes, laboratories and in doorways. 
  • How do I best prevent being infected by Covid?
    Remember to wash and disinfect your hands regularly. Disinfectant and paper towels are available in all classrooms, in washrooms and many other places in the building.

    If you have flu- or cold-like symptoms, do not come to class. Stay at home and contact your health care, call 1700 or use the live chat at heilsuvera.is.

    Keep at least a two-meter distance from other people, everywhere at the University.

    Disinfect chairs, tables and other contact surfaces before use.

    If you need to cough or sneeze, do so in your elbow flexion. Take care not to cough or sneeze on other people.

    Install and activate the Rakning-19 app for social tracking.
  • Who decides on these rules?
    The rules are decided and advertised by the Minister of Health, in consultancy with other members of the government and after a suggestion by The Directorate of Health.
  • Where can I send questions and suggestions?
    Questions and suggestions regarding RU's response to Covid can be sent to the RU Covid Response Team, responseteam@ru.is. The team is made up of the University's President, Deans of the Schools of Social Sciences and Technology, the Executive Director of Operations and the Directors of Communications, Facilities and Human Resources.

Diagnosis & sickness

  • I feel I may have Covid. What should I do?
    Information on infection prevention, quarantine, isolation and the latest news of the epidemic in Iceland is found in multiple languages on www.covid.is . The site is run by the Directorate of Health and the police.

    Information on the site states that if you suspect you may have been infected you should stay at home, contact your health care, call 1700 or use the live chat at heilsuvera.is. Health care professionals will then direct you on what to do. It is very important that you do not, in person, go to any health care provider. You should not attend class while you experience such symptoms.

    The symptoms of COVID-19 are very similar to the symptoms of the common flu; fever, dry cough, tiredness and aches in bones and muscles. Some patients may experience symptoms from their digestive tract (abdominal pain, nausea, vomiting, and diarrhoea) although this is uncommon. 
  • What should I do if I have been in direct contact with someone who has been diagnosed with Covid?
    If you have been in direct and close contact, in less than two-meter distance with someone you know has been diagnosed with Covid and who was infectious while you met, you should not come to campus until it is clear if you need to go to quarantine or not. 
  • What should I do if I am diagnosed with Covid?
    Health care authorities are in charge of communications with individuals diagnosed with Covid and will direct you in collaboration with the RU Covid Response Group and University departments. If you are diagnosed and have been to RU within two days from experiencing the first symptoms, please let your department office know. Due to the current heavy load on the infection tracking team,individuals who are diagnosed are also asked to inform everyone they have been on close contact with, within two days from experiencing the first symptoms.

    If a student is unable to study due to being sick with Covid, guaranteed or isolated, every effort will be made to give the student the flexibility needed. Students having problems with their studies related to Covid are asked to send an email to responseteam@ru.is. Students can also contact Study Counselling.
  • Has someone at the University been diagnosed with Covid?
    The University does not keep a registry of students or staff infected with Covid, isolated or quarantined. Some cases are known among students and staff, as is to be expected in University society of 4000 people. Cases are not reported unless it is needed for prevention of infection.
  • I have to attend to a sick relative/children, spouse and do not have enough time for my studies. What can I do?
    If a student is unable to study due to Covid, every effort will be made to give the student the flexibility needed. Students having problems with their studies related to Covid are asked to send an email to responseteam@ru.is. Students can also contact Study Counselling .
  • Do I have to attend classes at RU if I am concerned about being infected?
    Students should be able to conduct their studies without having to attend classes. Students who need to conduct their studies from home, partly or wholly, due to Covid, should contact the office of their department for further instruction.


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